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Our Phone Number (021) 463 4443
Our Email hello@skinvet.ie

Terms & Conditions

Disclaimer of Warranty/Limitation of Liability

This website and related information is provided by practical ecommerce on an “as is” and “as available” basis. Skinvet makes no express or implied warranties, representations or endorsements of any kind, or as to the operation of this website or the information, content, materials, or products included on this website. You expressly agree that your use of this website is at your sole risk. To the full extent permissible by applicable law, Skinvet disclaims all warranties, express or implied, including without limitation, implied warranties of merchantability and fitness for a particular purpose. Skinvet will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Skinvet uses reasonable efforts to include accurate and up-to-date information on this website. Skinvet assumes no liability or responsibility for any typographical or other errors or omissions in the content of this site. In the event that a product is listed at an incorrect price or with other incorrect information, Skinvet shall have the right to refuse or cancel any orders placed for the product listed incorrectly.

Third Party Links

Linked websites are not under the control of Skinvet, and Skinvet is not responsible for the contents of any linked site or any link contained in a linked site. Skinvet provides links to you only as a convenience, and the inclusion of any link does not imply or constitute an endorsement of the site by Skinvet.

Privacy Policy

Please see our privacy policy for information about how we protect the information you submit to us when using this site.

DELIVERY

We deliver to Ireland and Northern Ireland using Fastway couriers and An Post for bulk orders. You may also collect from our veterinary practice at 27 Cork Rd., Midleton, Co Cork P25 K162.

Delivery Rates

Total order weight less than 0.1kg: – An Post, €3.20
Total order weight between 0.1-0.24kg: An Post, €4.80
Total order weight between 0.25-0.49kg: An Post, €6.20
Total order weight between 0.5kg-30kg: Fastway Courier, €10.00
Total order weight between 30-60kg: Fastway Courier, €20.00
Maximum order weight – 60kg

Please allow 3 – 5 working days for delivery.

RETURNS POLICY

In compliance with the The Consumer Rights Directive, customers may cancel their order within 14 days of placing the order and return products to Skinvet within 14 days from the date the notification to cancel has been received from the consumer to us.  Please note items must be returned within this time-frame and be in a saleable condition. This means returning the item to us in its original condition, unused and in its original packaging.  Please email us on hello@skinvet.ie if you wish to cancel your order.

Once we have received the returned item(s) we will consider the condition of the goods being returned before authorising refunds or exchanges (Exchanges are available in store only).

Please contact us on (021) 463 4443 or via email on hello@skinvet.ie during business hours, should you need any further information.

For complaints, please contact us directly or click here for Online Dispute Resolution platform ec.europa.eu/consumers/odr.

Skinvet covers return shipping costs if the return is due to a manufacturing defect or as a result of our error.

Items returned for reasons other than defect or Skinvet error must be paid for by the buyer. These returns include reasons such as “changed my mind,” “did not like the product” and “ordered the incorrect product”.

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